Delivering aid through partnership: a humanitarian logistics story from Lebanon

In the context of escalating conflict and worsening humanitarian needs, these logistics services have become a vital part of the response. 
In this interview, Simon Chahine, Field Coordinator at CESVI, shares how Humanity & Inclusion/Atlas Logistique’s warehousing and transport services are helping his organisation provide aid to those it supports. 
 

Can you briefly present CESVI’s mandate and your activities in Lebanon?

CESVI has been operating in Lebanon since 2001, implementing both emergency and development programs supported by institutional and private donors. Since 2015, our work has focused on providing basic assistance, education, protection, and livelihoods support. Following the recent escalation of the conflict, we also launched emergency response efforts in 2024.

How did the partnership with Atlas Logistique begin?

As part of the coordination efforts between humanitarian organisations aimed at improving the delivery of humanitarian aid, we have been in contact with the Humanity & Inclusion (HI)/Atlas Logistique team since November 2024. A few months later, in January 2025, we formalised our collaboration with a partnership agreement.

What challenges does Atlas Logistique help you overcome in your operations in Lebanon?

CESVI doesn’t operate its own warehouse in Lebanon, and for large-scale transportation of humanitarian goods, we typically rely on third parties. Atlas Logistique’s warehouse in Beirut was a major asset. It helped us avoid delays and optimise costs, both of which are critical when responding to urgent needs. In addition, the transportation services provided for our activities in Baalbek ensured the smooth delivery of winter kits, including warm clothing and blankets to families facing harsh winter conditions.

Can you share a concrete example of how your activities improved through this partnership?

For our recent winter campaign, the Atlas Logistique team supported us in preparing customised winter kits for each family, taking the number of family members and clothing sizes into account. Their flexible setup and organised workspace allowed for quick and efficient preparation, enabling us to distribute urgent assistance to vulnerable families during the winter period.

Would you recommend Atlas Logistique services to other humanitarian organisations in Lebanon?

Yes, absolutely. The services are truly supportive for organisations in need of warehousing and transportation. The collaboration process is straightforward and user-friendly and the professionalism and flexibility of the Atlas Logistique team make for a highly positive and effective partnership.